FAQ

The shipping methods may vary depending on the delivery address, the time the order was placed and the availability of the items. When processing your order, we will show you the available shipping methods , the costs and the expected delivery date of your order. You can also find this under SHIPPING AND PAYMENT . Please note that deliveries are only made on working days.

When you place the order you will receive an e-mail when your order has been shipped. Generally this takes 1-2 business days. You can track your order via the link in the email.

If your purchase did not meet your expectations, you can register your return here and request a return label. The return costs per country are indicated under RETURNS .

• The return of an item must take place within the specified period . You have 14 days from the shipment date of your order to return your online purchase.
• The items must be in their original condition and have all labels and price tags attached.